Cookie Policy
Understanding how we use cookies to enhance your premium wellness experience
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. These files contain information that helps us provide you with a better, more personalized browsing experience and enable us to understand how you interact with our content.
At Premium Health & Wellness Marketplace, we use cookies to ensure our wellness platform operates smoothly, remembers your preferences, and provides you with relevant health and wellness content tailored to your interests. These digital helpers have become an essential part of modern web browsing, and we want to be completely transparent about how we use them.
How Cookies Work
When you visit our website for the first time, we send a cookie file to your device. Your web browser stores this file and sends it back to us each time you return to our site. This allows us to recognize your device and remember important information about your visit, such as your preferred language, wellness interests, and shopping preferences.
Think of cookies as a helpful memory system for our website. Just as a knowledgeable wellness consultant would remember your health goals and preferences during multiple consultations, our cookies help us provide a personalized experience that evolves with your wellness journey.
How We Use Cookies
Essential Functionality
Cookies enable core website functions such as secure login, shopping cart functionality, and form submissions. Without these essential cookies, our wellness marketplace cannot operate properly.
Personalization
We remember your wellness preferences, favorite product categories, and previously viewed items to provide a tailored browsing experience that aligns with your health goals.
Analytics & Performance
Cookies help us understand how visitors interact with our website, enabling us to improve our wellness platform and provide better customer experiences.
Marketing & Advertising
We use cookies to show you relevant wellness content and product recommendations based on your interests and browsing behavior across our platform.
Customer Support
Cookies enable our customer support system to provide more efficient assistance by remembering your previous interactions and preferences.
Site Performance
Cookies help optimize our website's loading speed and performance, ensuring a smooth browsing experience across all your wellness journey touchpoints.
Types of Cookies We Use
1 Strictly Necessary Cookies
These cookies are essential for our website to function properly and cannot be disabled. They enable basic features like secure login, shopping cart functionality, and access to member-only areas of our wellness platform.
- User authentication and session management
- Shopping cart functionality
- Form submissions and bookings
- Security and fraud prevention
2 Performance & Analytics Cookies
These cookies collect information about how you use our website, helping us improve its performance and understand visitor behavior patterns.
- Page view statistics and usage patterns
- Product browsing behavior
- Conversion tracking for wellness consultations
- Error reporting and debugging
3 Functional Cookies
These cookies enable enhanced functionality and personalization, remembering your preferences to provide a customized experience.
- Language and region preferences
- Wellness interest selections
- Previously viewed products
- Accessibility preferences
4 Marketing & Advertising Cookies
These cookies track your browsing activity across websites to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
- Personalized wellness product recommendations
- Retargeting for abandoned wellness consultations
- Social media integration tracking
- Newsletter subscription management
5 Third-Party Cookies
Some cookies are set by trusted third-party services we use to enhance your experience and provide additional functionality.
- Google Analytics for site performance
- Social media plugins and sharing
- Payment gateway processing
- Customer support chat widgets
6 Cookie Duration
Cookies can be either session cookies (deleted when you close your browser) or persistent cookies (remain for a set period).
- Session cookies: Deleted when browser closes
- Short-term cookies: Expire within 24 hours to 30 days
- Long-term cookies: Can persist up to 12 months
- Essential cookies: Vary by function and security needs
Managing Your Cookie Preferences
You have full control over the cookies we use. Here's how you can manage your preferences and customize your browsing experience.
Cookie Settings Panel
You can access our cookie settings panel at any time by clicking the "Privacy Settings" link in our website footer. This allows you to:
- Accept all cookies for the best experience
- Accept only essential cookies for basic functionality
- Customize individual cookie categories
- Save your preferences for future visits
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies (may affect website functionality)
- Block third-party cookies specifically
- Delete existing cookies from your device
- Receive notifications when cookies are set
- Set automatic deletion rules
Opt-Out Tools
For marketing and advertising cookies, you can also use industry opt-out tools:
- Digital Advertising Alliance Consumer Choice
- Network Advertising Initiative Opt-Out
- Your Online Choices (EU residents)
- Google Ad Settings
Impact of Cookie Management
With Cookies Enabled
- Seamless login and shopping experience
- Personalized wellness recommendations
- Remembered preferences and settings
- Optimized site performance and speed
- Relevant health and wellness content
With Cookies Disabled
- Limited login functionality (re-login required)
- Generic content and recommendations
- No saved preferences or history
- Slower page loading times
- Reduced personalized experience
Our Recommendation
For the optimal wellness marketplace experience, we recommend enabling both essential and functional cookies. This allows us to provide you with personalized health recommendations, maintain your shopping preferences, and deliver the tailored wellness content you deserve.
However, we respect your privacy choices and provide full transparency about all cookies we use. You can change your preferences at any time through our cookie settings panel or your browser settings.
Third-Party Cookies & Integration
Analytics & Performance Partners
Google Analytics
Helps us understand website traffic patterns, user behavior, and popular wellness content. Data is anonymized and used solely for improving our platform.
Hotjar
Provides heat maps and session recordings to help us optimize our website's user experience and identify areas for improvement.
CloudFlare
Enhances our website's security, performance, and loading speed through content delivery network services.
Marketing & Advertising Partners
Google Ads
Enables personalized wellness product advertising and helps us measure the effectiveness of our marketing campaigns.
Facebook Pixel
Helps us track conversions from Facebook advertising and create targeted wellness content for users interested in health products.
Mailchimp
Manages our wellness newsletter subscriptions and tracks engagement with our health and wellness content campaigns.
Essential Service Partners
Stripe & PayPal
Secure payment processing for wellness products and consultation bookings with industry-standard security measures.
Intercom
Provides customer support chat functionality, helping us deliver timely assistance with your wellness questions and needs.
Zendesk
Manages customer support tickets and help center content to ensure we can provide comprehensive wellness guidance.
Social Media Integration
Facebook & Instagram
Enables social sharing of wellness content and allows users to log in with their social media accounts for convenience.
Supports pinning of wellness products and healthy lifestyle content to personal boards for later reference.
YouTube
Embeds wellness videos and meditation content directly on our platform for an integrated health experience.
Data Protection & Privacy
All our third-party partners are carefully vetted and must comply with strict data protection standards. We only work with organizations that share our commitment to protecting your personal information and maintaining the highest standards of data security. Each partner is contractually obligated to use your data only for the specific purposes we've outlined and to maintain appropriate security measures.
Contact Us About Cookies
If you have any questions about our use of cookies or need assistance with managing your preferences, we're here to help.
Visit Us
In-person privacy consultations available
Fő utca 15000 Szolnok, Hungary
Our Business Hours
Monday - Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 2:00 PM
For urgent privacy concerns, please email us and we will respond within 24 hours.
Policy Updates & Notifications
We regularly review and update our cookie practices to ensure transparency and compliance with evolving privacy regulations.
When We Update This Policy
- Introduction of new cookie technologies
- Changes to regulatory requirements
- New third-party service integrations
- Improvements to our privacy practices
How We Notify You
- Prominent notification banner on our website
- Email notification to registered users
- Updated date at the bottom of this policy
- Cookie consent renewal requests when significant changes occur
Current Policy Version
Last updated: January 15, 2025
Policy effective since:
March 1, 2024
Your Privacy Rights & Controls
Understanding your rights regarding cookies and personal data on our wellness platform.
Your Rights
Right to Information
Request detailed information about the cookies we use and how your data is processed.
Right to Access
Obtain a copy of your personal data that we hold, including cookie-related information.
Right to Rectification
Correct any inaccurate personal data we have about you, including preference settings.
Right to Erasure
Request deletion of your personal data and cookies from our systems.
How to Exercise Your Rights
Contact Us Directly
Email [email protected] with your privacy request.
Use Cookie Settings
Access our privacy settings panel to manage cookie preferences instantly.
Browser Controls
Use your browser's cookie management tools to control third-party cookies.
Response Time
We respond to all privacy requests within 30 days, often much sooner.
Commitment to Your Privacy
At Premium Health & Wellness Marketplace, your privacy is not just a legal requirement—it's a cornerstone of our relationship with you. We believe that trust is earned through transparency and respect for your personal choices.
Our cookie practices are designed to enhance your wellness journey without compromising your privacy. We're committed to helping you make informed decisions about your data and providing you with the tools you need to control your online experience.